Can my clients make a claim themselves?
There are many ‘self help’ websites available that provide templates to help claim bank charges, etc. It is important to remember that claiming compensation for a flawed contract or proving that an agreement is unenforceable is significantly more difficult. With many lenders pushing claims submitted by expert solicitors ‘to the court steps’ as a minimum, the first question has to be asked, “How does the client identify what the claim and the legal argument actually is?”In summary, Cartel is aware of individuals tackling their own claims for bank charges (although there is no need to do this when Cartel offers a completely free bank charges re-claim service to its clients). Cartel would not recommend that a consumer pursue a complicated financial compensation or unenforceability case without professional support and guidance from a company with expertise and a true pedigree.
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