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General Insurance made easy via new unique systems integration

A unique systems integration between Paymentshield and The Key has made it possible for mortgage advisers to gain instant access to a range of general insurance quotes (non-life insurance policies) that aren’t for their clients.

With the integration, all direct users of The Key – Mortgage Brain’s point of sale (POS), customer relationship management (CRM) and compliance system – can now provide their clients with general insurance quotes from Paymentshield as part of their initial mortgage advice and sales process.

The integration is designed to make the sale of general insurance (GI) a seamless part of the digital customer advice process and, following an initial set up and login process, automatically pre-populates client data completed in The Key’s ‘Fact Find’ for faster quote generation.


Emma Green, head of sales at Paymentshield, said the aim is to make GI discussions as easy as possible whenever an adviser speaks to a client about their mortgage.

“With the ongoing rise in digital advice solutions we remain firmly focused on harnessing the latest technology to support GI conversations and we’re delighted to be partnering with Mortgage Brain,” she said.

The integration follows a number of recent developments for Paymentshield, including the launch of its ‘Adviser Hub’ and ‘Quick Quote’ tool which can make it easier for advisers to trade with the firm.

Mark Lofthouse, chief executive officer of Mortgage Brain, added: “General insurance is an integral part of the advice process and with The Key’s seamless integration with the Paymentshield platform, the process can now be conducted quickly and efficiently as part of the digital mortgage advice and sale process.”

The Key has been developed to offer a more customer-centric digital advice journey and is used by thousands of mortgage advisors to support the sale of mortgages, insurance, life, loans and other products.


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