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Cirencester Friendly adopts e-sign software for adviser registration

iPipeline, a provider of digital solutions and services, has announced Cirencester Friendly has adopted its AlphaTrust e-sign and document process automation solution.

Insurance company Cirencester Friendly will use AlphaTrust to digitise its Terms of Business Agreements (TOBA) and wider adviser registration processes. The Friendly society’s previous TOBA process was manual and required paper-based wet signatures.

AlphaTrust is a fully-brandable, compliant e-signature and document-process automation solution that securely digitises the creation of legally enforceable business records.


From simple send-a-document for signature to a company’s most complex workflows, the technology provides a range of options to digitise processes.

Third party risks are also avoided because there is no exposure of client data in documents typically routed to other e-signature vendors.

Shirley Fell, operations director at Cirencester Friendly, says: “AlphaTrust will totally transform the adviser registration process and forms a key part of our overall digitisation programme.”

“iPipeline’s technology gives us complete control of the digital journey, allowing advisers to upload confidential information in a secure manner thereby increasing efficiencies, as well as helping us continue cementing our reputation as a forward-thinking Friendly Society.”

Ian Teague, UK group managing director at iPipeline, adds: “By adopting AlphaTrust, Cirencester Friendly has shown its commitment to improving the registration and onboarding experience for its adviser clients.”

“This is another example of the diverse application of our AlphaTrust technology - not only will it improve processes for advisers, but it will also benefit the end customer as well.”


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