Property Circle, which calls itself “the growth platform for mortgage brokers, estate agents and letting agents” has appointed a PropTech high-flyer to head up client service as Head of Training and Customer Success.
Andy Tyler will report to Property Circle’s CEO, Marc Randall/
Tyler has a substantial background in estate agency and IT training. He joins from Reapit where he spent over 15 years training and coaching estate agents on the software firm’s end-to-end technology platform.
His new role is to help ‘onboard’ brokers and estate agents who have signed up with Property Circle and make sure they are comfortable with how its platform works and help them make the most of the sales opportunities that the platform identifies. He will also design and implement an easy to follow and robust onboarding system that will make it easy for customers to have their client data bases integrated into Property Circle’s platform.
Randall comments: “I consider us to be extremely fortunate to have Andy join us. He combines a deep understanding of the property industry with a solid background in PropTech and a specialist in the field of teaching users how to make the best of end to end IT platforms, especially in the estate agency and financial services sectors. His skills will be of immense value to the evolution of Property Circle.”
And Tyler himself adds: “I am delighted to join Property Circle. The challenge of working with a still relatively new B2B service business which is making a strong case for brokers to invest in a concept that will make them more efficient, help them to look after existing clients and provide new leads from their client banks, was an opportunity I could not pass up.”