Home buyer system launches plastic card payment facility for broker to collect fees

Home Buyer Systems, the supplier of end-to-end sales and compliance systems for mortgages and general insurance, has announced a new facility for users of Home Buyer and HBSLite that enables them to collect plastic card payments from their customers.

The new Home Buyer debit/credit card payment facility offers brokers a simple and cost effective route to collecting payments.  This can be anything from fees charged for their advice, providing research, administration and any other  payments that customers need to make to them.  Many brokers do not have a high enough volume of transactions to qualify for an individual plastic card facility arranged by their bank or the expertise to create online systems.  Even if they do individual systems can be costly and time consuming.

The new card payment facility also offers a fee management system that can be used to keep track of all payments, whether by cards, cheques or cash, and it produces confirmation documents for the broker and customer.

Richard Angliss, managing director of Home Buyer Systems commented:  “The remuneration landscape for mortgage brokers has dramatically altered and brokers are now realising that they need to charge a professional fee for their knowledge and skills, which will help them to overcome the problem of dual pricing, which has resulted in uncompetitive intermediary products and falling procuration fees.

“As plastic card payments have virtually replaced cheques and cash for the majority of retail payments, customers expect to be able to pay by cards and often no longer carry a cheque book.  If the broker fee cannot be collected when the advice is given, then brokers can find it difficult to collect payment at a later date.

“We have developed the new Home Buyer plastic card payment facility as the natural follow-on from the recently launched Fee Analysis facility that allows brokers to source the best intermediary product and the best direct-to-lender product for customers to consider, including a like-for-like calculation that includes both the lender-funded procuration fee and the customer-funded advice fee.  This allows the broker to effectively build in a proc fee when recommending direct to lender products and the ability to collect the fee by the click of a button.  This will help brokers to complete the sale and retain the customer in one comprehensive transaction.  If the broker-customer conversation is telephone based, customers have the added security facility of entering their card details via an email link”
 
As a special introductory offer, the one off licence fee will be waived for brokers signing up to use the new Home Buyer plastic card payment system before 1 November.  To sign up brokers should go to www.homebuyersystems.com or if they are already using the Home Buyer products it comes with the latest versions.