CHL have made a number of changes to their online application package which will benefit both intermediaries and packagers.
The changes include:
• The introduction of an online valuation fee payment as part of the full application process
• The creation of an online help page to take the broker through the online process.
• A simplification of the options to aid quick printing of response letters, certificates and declarations.
• The removal of the mortgage history questions from buy-to-let applications.
• Packagers are now able to search for the introducing broker using the broker’s postcode.
Trevor Child, Head of Sales and Marketing at CHL Mortgages, commented, “The changes are specifically designed to ease the process ensuring that intermediaries spend the minimum amount of time needed to submit applications. The new system continues to provide a full range of information and now delivers a user-friendly online help page to answer the full range of questions and queries.”
Hayley Ray
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